Overview

At Medidesk, we prioritize your satisfaction with our premium skincare products. If, for any reason, you are not completely satisfied with your purchase, we’re here to assist you with our straightforward Refund and Returns Policy.

Refund Policy:

• We offer a full refund on products returned within 30 days of purchase.
• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
• Proof of purchase is required for all refund requests.

Returns Process:

1. Please contact our Customer Support team at [support@medidesk.com] within 30 days of receiving your order to initiate the return process.
2. Our team will provide you with instructions on how to return the item.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Return Eligibility:

• Only regular-priced items are eligible for a refund. Unfortunately, sale items are non-refundable.
• Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.

Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us immediately, providing details and photos if possible.
• We will arrange for a replacement or offer a full refund, including shipping costs.

Contact Us: For any questions or concerns regarding our Refund and Returns Policy, please contact our Customer Support team at [support@medidesk.com]. We are here to assist you in ensuring your experience with Medidesk is nothing short of exceptional.

Note: This policy is effective as of [date], and Medidesk reserves the right to modify or update it at any time. Please review our Refund and Returns Policy periodically for any changes.

Need help?

Contact us at +8801754059398 for questions related to refunds and returns.